1. Information We Collect
We collect information you provide directly to us — such as your name, email address, phone number, and delivery address — when you create an account, place an order, or contact us for support.
We also automatically collect certain information about your device and how you interact with our platform, including IP address, browser type, pages visited, and timestamps.
2. How We Use Your Information
- To process and deliver your orders
- To send order updates and delivery notifications
- To provide customer support
- To improve our products and services
- To send promotional emails (you may opt out at any time)
3. Sharing Your Information
We do not sell your personal information. We share your information only with trusted third-party service providers (e.g., payment gateways, courier services) who are necessary to fulfil your order. All third parties are bound by strict data protection agreements.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, or misuse. All payment data is encrypted using SSL/TLS.
5. Your Rights
You may request to access, correct, or delete your personal information at any time by contacting us at our contact page. We will respond within 30 days.
6. Contact
If you have any questions about this Privacy Policy, please contact us.